All our refurbished equipment comes with a 6 months warranty unless otherwise stated in the description. The warranty covers the hardware for general faults and failure. It is not covered for fire, flood, lightning strike, power surge or theft. The warranty is parts only, if a technician is required to swap out parts then you will incur any expense involved.
All our products are bench tested before sending out to you, however there is always the chance of hardware having a fault after this, possibly during transit even though very unlikely. If it is found that you have a faulty product, please contact us immediately so we can assist over the phone. If the item does need to be replaced, we will provide you with details to send it back to us so we can either repair or replace the item.
Please choose your product carefully and ensure the part will work with your phone system, other equipment or any other checks you need to make to ensure you have made the correct purchasing decision. If you are in any doubt please contact us prior to placing an order so we can assist. We do not offer refunds for incorrect purchasing of a part you no longer want or have ordered incorrectly.
It is our intention to supply you with quality hardware at great prices, along with expert advice. If you do however have any questions regarding our products, please get in touch with the team so we can assist.